Solutions at ERS.

At ERS, we don’t have problems, only solutions!

Our solutions are listed below:

Tailor-made Customer Service Solutions

We can also offer a complete customer service solution to help you deal effectively with your own client’s queries.   An automated system together with experienced customer service representatives will be available to your clients, giving you time and money to spend elsewhere.  Visit our website for more information.  Please note that the Platinum eBusiness plan is included free as part of our Customer Service Solution and as you are already a Platinum eBusiness Account Holder, you may find that the upgrade will be of even more benefit to your organisation!

ERS Relay Software

We consider our ERS Relay Software to be one of the most advanced and powerful software to use after our CEO, Marcus Turley tested 98% of softwares provided by the relay service providers across the World. Marcus felt that our software is the best possilities simply because it provides the software not just to meet the Deaf people commmunication needs but also any feedbacks can be developed faster than ever, most of the time within a day while most Companies takes time and consider it and then add it over 6 months period. We don't do that simply because we believe in life cycles rather than thinking about shareholders where we don't have! ERS will never be allowed to be managed by shareholders!

ERS Interpreting Services

The World's first real-time Sign Language Interpreter booking service.

No more ringing backwards and forwards trying to arrange available times for you, your Sign Language Interpreter and the appointment you want to make say with your Doctor or Bank Manager.

You know what happens; you call the Doctor who gives you an appointment time which fits in with your plans, you then call the Interpreter who isn’t available then, you try another Agency and they don’t have anyone available either but suggest a different time, you call the Doctor back but they aren’t available at that time!  Meanwhile you’re wasting your time and juggling your life to try to fit in with everyone else’s plans!

To avoid this problem, we have set up ERS Interpreting Services, part of the ETT International family of companies.    Sign Language Interpreters can register their services and use a simple online calendar to show when they are available for bookings.

This means that clients can visit our website and simply enter the date, time and location of when and where they need an Interpreter in real-time while they’re on the phone making their arrangements so they know exactly when the Interpreter is available and can book their appointment and the Interpreter at the same time, saving time, money and frustration!  The client and the Interpreter will receive an email confirming the booking and the Interpreter’s calendar will be updated ready for the next booking.

ERS Taxis Service.

Our CEO, Marcus Turley understands the difference between the mini-cab and black cab and that is one of his reasons to launch ERS Taxis Service to ensure that the passengers get the best unique taxi service via text messaging service and for the safety of passengers where the details are registered in our system to ensure that the passengers' details are confidential and that the passenger does not have to spell out the home address when at the club and the person may overhear the address details and for security reasons, we ask the passenger just to text us like this:

Take me home from Club ABC ASAP

We despatch the car straight away after the confirmation from the passenger such as when the passenger is happy with the pricing details via SMS simply by replying to the text to confirm it. If the passenger is not happy then he or she can simply cancel the booking by sending 'Cancel' to our system where our system will automatically cancel the booking!

In the recent years, there have been a lot of incidents towards to women passengers which our CEO, Marcus Turley takes it very seriously because he is concerned about the safety of passengers especially in the London area where there are a lot of illegal minicabs and our database allows us to search for the taxi availability and despatch the car to you ASAP.

ERS Taxis Service have vehicles available in Central London and our rates to Heathrow start from £29, with a low minimum of £8 covering 2.5 miles. Receipts can be provided for journeys that need to be expensed for business purposes. Our fleet of vehicles gives our customers a range of vehicle types including MPVs, VIP class vehicles, bikes, vans and coaches.

Register with us today and book car and experience it and if you don't like it then simply send us a text with this word 'delete' and that is it! It is all FREE to you!